Meet Roxy Rae
Corporate, Groups & Airfare Specialist at Envoyage in Vancouver , British Columbia
About Me
I’m honored to have received Envoyage’s 2024 Global Customer Service Award at our annual conference in Santiago, Chile. With 17 years of experience in the travel industry, my passion lies in working with incredible people to deliver seamless travel experiences. Whether it’s coordinating corporate events, managing group flights for retreats and weddings, or optimizing business travel logistics, I enjoy seeing every detail come together to create stress-free journeys.Specializing in airfare and group travel, I bring a decade of Sabre expertise to the table. I pride myself on booking flights quickly, making real-time adjustments, and navigating complex itineraries with precision—saving clients time, money, and unnecessary headaches. I provide thoughtful, personalized solutions where online platforms and AI often fall short, ensuring accurate routings and live availability when they’re needed most.
For large-scale events, I collaborate closely with my team to keep everything running smoothly so clients can stay focused on what truly matters. From single trips to round-the-world, multi-leg itineraries, I’m dedicated to delivering service that’s clear, efficient, and tailored to each traveler’s unique needs.
I truly love what I do. Every booking is an opportunity to connect, problem-solve, and help clients create lasting memories. As my business grows, I look forward to welcoming new clients, sharing insights and strategies, and continuing to make travel as effortless as possible.
If you’re looking for a partner who thrives on precision, personalized service, and smart solutions, feel free to send me an email at roxy@envoyage.ca.
Specialties
- Destinations
Tropical Islands
Incentive Travel
European Capitals
Adventure Expeditions
Global Team Meetings
Beach Getaways
Mountain Retreats
Winter Escapes
Employee Appreciation Trips
- Travel Style
Group Travel
Events & Conferences
Weddings
Sports Travel
Eco-Friendly Travel
Adventure Travel
Luxury Escapes
Destination Celebrations
Client Testimonials
Roxy Rae has been an absolute lifesaver when it comes to planning and managing our travels. Her exceptional service goes above and beyond; she’s always there when we need her most, whether it's for last-minute changes or unexpected travel hiccups. Roxy’s response time is impressively quick, ensuring that we never feel stranded or uncertain, even in the most complicated situations. Her extensive knowledge and dedication to her clients truly set her apart, and we’ve come to rely on her expertise with full confidence.
Beyond her technical skills, Roxy’s warm and approachable demeanor makes every interaction enjoyable. She’s consistently polite, understanding, and resourceful, going out of her way to make sure every aspect of our trip is perfectly arranged. Knowing we have someone as reliable and caring as Roxy overseeing our travels is a huge comfort, and we couldn’t imagine planning a trip without her. For anyone seeking a truly committed and skilled travel agent, Roxy is, without question, the best choice.
Beyond her technical skills, Roxy’s warm and approachable demeanor makes every interaction enjoyable. She’s consistently polite, understanding, and resourceful, going out of her way to make sure every aspect of our trip is perfectly arranged. Knowing we have someone as reliable and caring as Roxy overseeing our travels is a huge comfort, and we couldn’t imagine planning a trip without her. For anyone seeking a truly committed and skilled travel agent, Roxy is, without question, the best choice.
Please see our following testimonial on the wonderful and amazing job you did managing our vacation!
We have had the pleasure of booking our vacations with Roxy Rae previously and continue to trust her with our vacation experience because of the great care and attention she takes to making sure every detail is covered. In short she has earned our trust. We discovered that Roxy Rae can also step up and deliver under adverse and time sensitive conditions! On our recent vacation we were advised by our Air carrier the morning of our flight that the first leg of our flight had been cancelled due to mechanical issues. We were provided another later flight however it was not the Business Class we had booked and the timing put us in jeopardy of missing our connecting flight.
After an anxious call to Roxy she was able to dive in and leverage her skills and experience to coordinate a great connecting flight and we kept the Business Class we had booked!
Roxy Rae is professional, warm and caring and can get it done when the whirlwind of travel shows up!
Thanks again Roxy!
Mahalo
We have had the pleasure of booking our vacations with Roxy Rae previously and continue to trust her with our vacation experience because of the great care and attention she takes to making sure every detail is covered. In short she has earned our trust. We discovered that Roxy Rae can also step up and deliver under adverse and time sensitive conditions! On our recent vacation we were advised by our Air carrier the morning of our flight that the first leg of our flight had been cancelled due to mechanical issues. We were provided another later flight however it was not the Business Class we had booked and the timing put us in jeopardy of missing our connecting flight.
After an anxious call to Roxy she was able to dive in and leverage her skills and experience to coordinate a great connecting flight and we kept the Business Class we had booked!
Roxy Rae is professional, warm and caring and can get it done when the whirlwind of travel shows up!
Thanks again Roxy!
Mahalo